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Privacy Policy

Privacy Policy and Personal Data – applicable to Users in this hotel property when making a reservation

Identification and contact details of the person responsible
The organization GUPA, Lda, headquartered in Sítio do Valongo, Cabanas de Tavira, 8800-072 Tavira, with taxpayer identification number 514238100.

Data Controller (we)
Pensão Agrícola, that will provide the user with the requested service. Our identification and contact details are available on the website you used to make your reservation. They will also appear on our invoice that we will send you.

Responsible for Data Compliance
Not applicable to the activities of Data Controllers.

User
The user, who completed the booking form or any other documentation related to it.

Objective
The purpose of processing the data provided through this form is to manage the reservations made by the user and/or respond to the questions/requests you have placed with us.

Legal base
- Or the need to execute our contract with you, the user / the need to take action at your request before entering into a contract.
- Or your consent, the user, by checking the acceptance box of the Terms and Conditions of which this Privacy Policy and Personal Data is an integral part.

Duration
We will store the data provided by the user, for the time necessary to manage the reservation that you have made, as well as the accommodation services you requested. Once the management is finished, your data will be kept for six (6) months. If you consent to receiving marketing and/or commercial information, your data will be stored until you revoke your consent.

Processor
We hired our partner RoomRaccoon B.V. (www.roomraccoon.pt) to manage the booking engine of our business. RoomRaccoon acts under our authority and we have entered into a contract with RoomRaccoon for the provision of its services. We have instructed RoomRaccoon in writing on how the processing should be carried out.

Different user data
When the user provides us with personal data belonging to another person, he is responsible for such acts, as well as for obtaining the respective consent of said persons for the provision of his data.

Data transfer
We will not transfer personal data to a third country outside the EEA (European Economic Area).

Rights of data subjects
Data holders can exercise their rights of access, rectification, cancellation and opposition by sending an email or via the postal service to the contact details on our booking website and on our invoices.

Supervisory authority
If the data subject considers his rights affected, he can also turn to the competent supervisory authority of the Member State concerned. More information at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_pt